Uber Privacy Notice: Riders and Order Recipients
When you use Uber, you trust us with your personal data. We’re committed to keeping that trust. That starts with helping you understand our privacy practices.
This notice describes the personal data (“data”) we collect, how it’s used and shared, and your choices regarding this data. We recommend that you read this along with our privacy overview, which highlights key points about our privacy practices.
Uber Privacy Notice: Drivers and Delivery PeoplePrevious version of the Privacy Notice
- Overview
Data collections and uses
- Data we collect
- How we use data
- Core automated processes
- Cookies and related technologies
- Data sharing and disclosure
- Data retention and deletion
- Choice and transparency
- Legal information
I
Overview
Scope
This notice applies when you use Uber’s apps or websites to request or receive products or services, including rides or deliveries.
This notice describes how we collect and use your data if you request or receive products or services through Uber’s apps or websites, except when you use Uber Freight or Careem Rides.
This notice specifically applies if you:
- Request or receive mobility services, including rides, via your Uber account (a “Rider”).
- Request or receive food, packages or other products and services for delivery, pickup or return, including via Uber Courier, your Uber Eats or Postmates account, or through the guest checkout features that allow you to access delivery or pickup services without creating and/or signing into your account (an “Order Recipient”).
- Receive services through Uber’s apps or websites requested by others (a “Guest User”). This includes those who receive ride or delivery services ordered by Uber Health, Central, Uber Direct or Uber for Business customers (collectively, “Enterprise Customers”), or by friends, family members or other individual account owners, including via Uber Connect. This also includes those who receive Uber gift cards.
This notice does not describe Uber’s collection and use of your data if you use Uber to provide (instead of request or receive) services through Uber’s app or websites, including as a driver or delivery person. Uber’s notice describing our collection and use of such data is available here. Those who use Uber to either request, receive or provide services are referred to as “users” in this notice.
Our privacy practices are subject to applicable laws in the places in which we operate. The types of data processing that such laws require, allow, or prohibit vary globally. Therefore, if you travel across national, state or other geographic borders, Uber's data processing practices described in this notice may differ from those in your home country or territory.
In addition, please note the following if you use Uber in:
Argentina
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Australia
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Brazil
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Colombia, Honduras and Jamaica
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
European Economic Area (“EEA”), United Kingdom (“UK”), and Switzerland
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Kenya
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Kingdom of Saudi Arabia
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Mexico
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Nigeria
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Quebec, Canada
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
South Korea
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Taiwan
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
United States
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Please contact us here with any questions regarding our practices in a particular country or region.
II
Data collections and uses
Scope
This notice applies when you use Uber’s apps or websites to request or receive products or services, including rides or deliveries.
Uber collects the following data:
1. Data you provide: This includes:
- Address
- Contact info (i.e., email or phone number)
- First and last name
- Login name and password
- Phone number
- Payment method (including related payment verification information)
- We collect your date of birth and/or age to verify your eligibility to use age-restricted products or services, such as Uber for teens, or if you purchase alcohol, tobacco or cannabis products.
- We collect or infer your gender to enable Women Rider Preference, and for marketing and advertising.
- Age or date of birth
- Gender or inferred gender (using first name)
- Address
- Contact info (i.e., email or phone number)
- First and last name
- Login name and password
- Phone number
- Payment method (including related payment verification information)
- We collect your date of birth and/or age to verify your eligibility to use age-restricted products or services, such as Uber for teens, or if you purchase alcohol, tobacco or cannabis products.
- We collect or infer your gender to enable Women Rider Preference, and for marketing and advertising.
- Age or date of birth
- Gender or inferred gender (using first name)
2. Data collected when you use our services: This includes:
Uber collects the following data:
1. Data you provide: This includes:
- Address
- Contact info (i.e., email or phone number)
- First and last name
- Login name and password
- Phone number
- Payment method (including related payment verification information)
- We collect your date of birth and/or age to verify your eligibility to use age-restricted products or services, such as Uber for teens, or if you purchase alcohol, tobacco or cannabis products.
- We collect or infer your gender to enable Women Rider Preference, and for marketing and advertising.
- Age or date of birth
- Gender or inferred gender (using first name)
- Address
- Contact info (i.e., email or phone number)
- First and last name
- Login name and password
- Phone number
- Payment method (including related payment verification information)
- We collect your date of birth and/or age to verify your eligibility to use age-restricted products or services, such as Uber for teens, or if you purchase alcohol, tobacco or cannabis products.
- We collect or infer your gender to enable Women Rider Preference, and for marketing and advertising.
- Age or date of birth
- Gender or inferred gender (using first name)